Northwest Human Services, Inc | Salem, OR 97301
NWHS shall not discriminate against any individual based upon ethnic group identification, race, national origin, religious creed, age, sex, sexual orientation, gender identity or expression, veteran’s status, color, disability, housing status, educational level, economic status, social class, political beliefs, linguistic preference, or reprisal or retaliation for prior civil rights activity in any program or activity. ​
This health center receives HHS funding and has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.
Administration Offices: 681 Center St NE, Salem, OR 97301  |  Ph. 503.588.5828  F. 503.588.5852  |  Email: info@nwhumanservices.org
NWHS is an equal opportunity employer & provider of services
Northwest Human Services has been providing residents of Marion and Polk counties with comprehensive medical, dental, mental health and social  services for 50 years. Our programs are integrated and designed to help support for those in our community who need it most.

We offer medical, dental and mental health services on a sliding fee scale based on family size and income.  No one is turned away due to their inability to pay. Homeless youth and adults at our HOST and HOAP Programs access basic needs services, case management, peer support, and  health care at our Community Health Centers. Our Crisis & Information Hotline provides 24 hour crisis support and suicide intervention as well as limited emergency financial assistance for rent, utilities, and prescription medications. 

As long as there is a need, Northwest Human Services will continue to be a safety net providing health care and social services in our community.

Check out our video HERE

Nondiscrimination & Accessibility Notice
About NWHS
We proudly work in partnership with:

West Salem Clinic Campus Offices: 1233 Edgewater St NE, Salem, OR 97304  |  Ph. 503.378.7526  F. 503.480.1611  
Mid-Valley Resources, operated by Northwest Human Services, is an up-to-date database with over 300 local resources for things like healthcare, counseling, suicide intervention, housing, homeless services, emergency financial help and more. 

 www.midvalleyresources.org 
50 Years | 1 of a Kind 
​In 1979, The Cry of Love Free Clinic became the West Bank Health Network and later the West Salem Clinic, as it is currently known. In 1982 the agency took on the name 'Northwest Human Services. To continue our efforts to ensure access to primary care, NWHS has embarked upon the most prominent building expansion project in our history. Adding over 32,000 square feet to our West Salem Clinic, we will ultimately have a 50,000-square-foot building that will house our medical, dental, and mental health services, as well as our business offices and IT. The construction completion is scheduled for the Fall of 2022. Northwest Human Services began in 1970 with the establishment of the Switchboard for Help, now known as the Crisis & Information Hotline. The Switchboard started as a temporary information line for those planning to attend the Vortex concert organized by Governor Tom McCall to respond to a planned protest. However, when volunteers answering the line realized that most calls were from local citizens who just wanted to talk to someone, the "Hotline" was formally established as a 24/7 crisis line serving the local community. 

The following year in the summer of 1971, two UCLA medical students arrived on the scene as part of an internship with the Marion County Health Department. Appalled by the lack of health care services available to the low-income and homeless, the students, Phil Yule and Paul Kaplan, requested the assistance of the health department in opening a clinic to serve disadvantaged populations. With the department's support and assistance, The Cry of Love Free Clinic was opened after a popular Jimi Hendrix album of the day. Cry of Love shared a building with the Switchboard for Help, and soon the two merged into a single entity. 

​In 1979, The Cry of Love Free Clinic became the West Bank Health Network and later the West Salem Clinic, as it is currently known. In 1982 the agency took on the name 'Northwest Human Services. To continue our efforts to ensure access to primary care, NWHS has embarked upon the most prominent building expansion project in our history. Adding over 32,000 square feet to our West Salem Clinic, we will ultimately have a 50,000-square-foot building that will house our medical, dental, and mental health services, as well as our business offices and IT. The construction completion is scheduled for the Fall of 2022. 

Behind the Mind: Trauma & Homelessness | by Stephen Goins, MA, NWHS Transitional Programs Director 
Editor & Collaborator: Adrienne Schutte

Based on presentations by NWHS' Transitional Programs Director Stephen Goins, this writing gives us insight on the connections between trauma and homelessness

Stephen is a Master’s level Clinician with over 10 years of managerial and professional experience in mental health treatment settings and social service programs. With a B.S. in Psychology from Western Oregon University and an M.A. in counseling from Pacific University, Stephen has worked extensively with youth and adults struggling with aggressive behaviors and mental health issues.
 Video Visits | For Patients & Clients
Our Medical, Mental Health, and Psychiatric teams are utilizing video and telephone visits when deemed appropriate. If you have a video visit scheduled, or anticipate having one scheduled in the future, please review the instructions provided on the Video Visits page.
​IMPORTANT NOTICE: NWHS is transitioning to a new phone system. As we work to navigate the upgraded system, your patience is appreciated. Due to this change, and due to ongoing to coronavirus concerns, we are experiencing longer wait times and higher than usual call volume in our Call Center. You may also experience occasional dropped calls and busy signals. We apologize for any inconvenience and appreciate your patience while we work to expand phone line capacity. 
Now scheduling Booster Doses and Pediatric Covid Vaccinations
No Insurance or Payment Required | No SSN Required
 Rent, Mortgage, & Utility Assistance
Thanks to a generous grant from the City of Salem, NWHS' Crisis & Information Hotline has funds available to assist with past-due rent, mortgage, and utilities.

For more information, or to schedule an eligibility appointment, call our Hotline at 503.581.5535 or 1.800.560.5535. 

Other Resources:
Marion County Rent  Assistance 
Search for Additional Rent Help HERE
Notices
Find the Help You Need | When You Need it
Trauma & Homelessness
Available Now! Our NEW Patient Portal
We are improving our patient portal! If you are currently enrolled in our patient portal, you will automatically receive a link via email to enroll in the new portal. Look for your email invitation to join the MedFusion Patient Portal!

Please contact the West Salem Clinic to update your email address if there have been changes. 

Already created your new account with MedFusion? Sign In HERE

Learn More & FAQs
Our Clinics are proud to offer 1st, 2nd, and booster doses of Moderna, Pfizer, and Johnson & Johnson Vaccines (including pediatrics based on availability.) Appointments available Monday through Friday, 9:00 a.m. to 4:15 p.m. Do not have to be an established patient.

We are offering free COVID-19 home test kits. 
To obtain a kit, visit any Northwest Human Service locations, and request a free COVID-19 at home test. Supplies are limited.


    Orthopoxviruses (human monkeypox virus) (hMPXV) Frequently Asked Questions