Northwest Human Services, Inc | Salem, OR 97301
NWHS shall not discriminate against any individual based upon ethnic group identification, race, national origin, religious creed, age, sex, sexual orientation, gender identity or expression, veteran’s status, color, disability, housing status, educational level, economic status, social class, political beliefs, linguistic preference, or reprisal or retaliation for prior civil rights activity in any program or activity. ​
This health center receives HHS funding and has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.
Administration Offices: 681 Center St NE, Salem, OR 97301  |  Ph. 503.588.5828  F. 503.588.5852  |  Email:
NWHS is an equal opportunity employer & provider of services
Northwest Human Services has been providing residents of Marion and Polk counties with comprehensive medical, dental, mental health and social  services for over 45 years. Our programs are integrated and designed to help support for those in our community who need it most.

We offer medical, dental and mental health services on a sliding fee scale based on family size and income.  No one is turned away due to their inability to pay. Homeless youth and adults at our HOST and HOAP Programs access basic needs services, case management, peer support, and  health care at our Community Health Centers. Our Crisis & Information Hotline provides 24 hour crisis support and suicide intervention as well as limited emergency financial assistance for rent, utilities, and prescription medications. 

As long as there is a need, Northwest Human Services will continue to be a safety net providing health care and social services in our community.

Check out our video HERE
About NWHS
We proudly work in partnership with:

Quick Links 
West Salem Clinic Campus Offices: 1233 Edgewater St NE, Salem, OR 97304  |  Ph. 503.378.7526  F. 503.588.5815  
Click here to Log In or Sign Up for the Patient Portal
 Find the Help You Need | When You Need It
Keeping Our Community Healthy since 1971
Community | Commitment | Integrity | Compassion | Mid-Valley Resources, operated by Northwest Human Services, is an up-to-date database with over 300 local resources for things like healthcare, counseling, suicide intervention, housing, homeless services, emergency financial help and more. 
 Saturday Hours at West Salem Clinic
The West Salem Clinic is piloting extended morning and evening hours on Saturdays. The new hours will be: 7:00 a.m. - 5:30 p.m.
Coming Soon | West Salem Clinic Expansion 
In an effort to ensure access to primary care, NWHS has embarked upon the largest building expansion project in our history. Adding over 32,000 square feet to our West Salem Clinic, we will ultimately have a 50,000 square foot building which will house our medical, dental, and mental health services, as well as our business offices and IT. 

This building project will be completed in phases over the next two years. The first phase, to create space for our psychiatric staff in the main building, is completed. The next step will be to erect a portable facility on the north side of 2nd Avenue to house our Dental Clinic as we move forward to expand the main clinic to provide more exam rooms and space for providers. 
  Edgewater Street  |  Southwest View  |  Pedestrian Enhancement / Plaza
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West Salem Dental Clinic Relocation 
More progress is being made on the WSC Expansion Project. Namely - West Salem Dental Clinic will has a new location!

Our Facilities team, IT staff, and the construction crews moved equipment, set up phones and computer systems, and readied the temporary clinic, while also clearing out the old Dental building to prepare for demolition. 

The new space will still have 3 dental operatories, allowing us to continue to see the same volume of patients for dental care throughout the expansion. 

The new address for Dental is 1257 Second St NW.
   Read Our Latest Newsletter | January 2020 Community Health Beat  
Behind the Mind: Trauma & Homelessness | by Stephen Goins, MA, NWHS Transitional Programs Director 
Editor & Collaborator: Adrienne Schutte

Based on presentations by NWHS' Transitional Programs Director Stephen Goins, this writing gives us insight on the connections between trauma and homelessness

Stephen is a Master’s level Clinician with over 10 years of managerial and professional experience in mental health treatment settings and social service programs. With a B.S. in Psychology from Western Oregon University and an M.A. in counseling from Pacific University, Stephen has worked extensively with youth and adults struggling with aggressive behaviors and mental health issues.
 COVID-19 Updates  & NWHS Protocols
Concerned about Coronavirus? Check out our FAQs, learn what we're doing to protect our staff, patients, and clients, and access more resources. 
Updated May 27, 2020 

The Edgewater Street entrance at the West Salem Clinic is now closed. We ask that patients enter the Clinic through the back parking lot entrance to be briefly screened for symptoms of COVID-19.  See the map HERE.

Patients at our Total Health Community Clinic will be screened for symptoms of COVID-19 as they enter the building. Those exhibiting symptoms may be referred to our West Salem Clinic for testing.

If you have an appointment at West Salem Mental Health Clinic, please stop in the Medical Clinic before your appointment to be screened for symptoms of COVID-19. 

Our Medical, Mental Health, and Psychiatric teams are utilizing telephone and video visits when deemed appropriate. Patients will be called to confirm their appointment type based on their symptoms. 

The West Salem Dental Clinic is seeing emergency patients only at this time. No routine visits are being scheduled until further notice.

Please be sure to bring and wear a mask when visiting our sites for your appointments. If you do not have a mask, please let our staff know. 
 West Salem Clinic Campus & Total Health Community Cinic | Important  Updates
 HOAP, HOST  & Crisis Hotline Updates
Updated May 27, 2020

Both HOAP and HOST are still on modified workflows with sanitation procedures and protocols in place. Universal precautions such as hand-washing and use of PPE are required for program staff and guests to the program. Visible and reported illness or symptoms will be referred to our West Salem Clinic. OTC medications will be provided on site as appropriate, and social distancing will be enforced while transportation is secured. 

The HOAP Day Center is closed for socialization. Basic needs services such as showers, laundry, and clothing are still available. Consumers are asked to sign up for a scheduled time slot. Mail services and bathroom access remain available throughout the day.  

Case Management is available by appointment only. Social distancing, hygiene, and sanitation procedures will be enforced for those accessing the building. People will be rotated on the service lists each day to ensure clients are provided opportunity to access service needs.

Modified Lunch Services: People will be asked to line up outside of HOAP at 11:30 a.m. if they wish to receive a lunch. Those waiting in line will be spaced according to social distancing guidelines. Staff will bring sack lunches to the door for distribution.

After hours (2:00 pm - 5:00 pm): HOAP will continue to support ‘high acuity’ individuals as appropriate. 

HOST is currently operating as a closed campus. This means that any drop-in guests will be referred to HOAP for basic needs services. Our staff and TLP residents are working together to develop a re-opening plan for the weeks ahead.

The Hotline continues to receive calls for suicide and crisis intervention 24/7. Emergency Financial Assistance for rent, utilities, and prescription medications is still being provided with social distancing protocols in place
 Video Visits | For Patients & Clients
Our Medical, Mental Health, and Psychiatric teams are utilizing video and telephone visits when deemed appropriate. If you have a video visit scheduled, or anticipate having one scheduled in the future, please review the instructions provided below.