Administration Offices
681 Center St NE | Salem, OR  97301
​P: 503.588.5828
F: 503.588.5852
Monday - Friday 8:30 a.m. - 5:00 p.m. 
Saturday & Sunday CLOSED
Contact Northwest Human Services, Inc 
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If you have a patient portal account, and have a question about your care, want to send a message to your care team, or would like to view your lab and/or imaging results, please access the Patient Portal and submit your requests. 

Please protect your private health information. If you do not have a patient portal account, please contact our medical clinic at 503.378.7526 for information on medical, dental or mental health appointments, prescriptions, lab results, and other related information or to contact your medical, dental or mental health care team. Thank you! 
West Salem Clinic 
1233 Edgewater St NW | Salem, OR 97304
​P: 503.378.7526 
Medical Records Fax: 503.480.1611
Urgent Faxes: 503.480.1630

Hours: 
Monday - Friday | 7:00 a.m. - 6:30p.m.
Saturday | 7:00 a.m. – 5:30 p.m.
West Salem Clinic Mental Health 
1245 Edgewater St NW | Salem, OR 97304
​P: 503.378.7526
F: 503.588.5803

Hours: 
Monday - Friday | 8:00 a.m. - 5:00 p.m. 
West Salem Clinic Dental
1255 Second St NW | Salem, OR 97304
​P: 503.378.7526
F: 503.315.0721

Hours: 
Monday - Thursday | 7:00 a.m. - 5:30 p.m. 
Total Health Community Clinic 
180 Atwater St N | Monmouth, OR 97361
​P: 503.378.7526
F: 503.606.3287

Hours: 
Monday - Friday | 8:00 a.m. - 5:00 p.m.
HOAP
694 Church St N | Salem, OR 97301
​P: 503.588.5827
F: 503.315.0714

Business Hours:
Monday - Friday | 8:00 a.m. - 5:00 p.m.
Day Center Hours:
Monday - Friday | 9:00 a.m. - 2:00 p.m.
Emergency Assistance Office
694 Church St NE | Salem, OR 97301 
P: 503.581.5535
    1.800.560.5535
F: 503.391.5291

Hours:
Monday - Friday | 9:00 a.m. - 4:00 p.m. 
HOST
1143 Liberty St NE | Salem, OR 97301
​P: 503.588.5825
F: 503.364.1027

Business Hours:
Monday - Friday | 8:00 a.m. - 5:00 p.m.
Day Center Hours:
Monday - Friday | 9:00 a.m. - 2:00 p.m.
Contact our Billing Department at: 503.378.7526 ext 6

Our medical offices accept many major medical insurances including:

Medicare 
Oregon Medicaid 
Regence 
Blue Cross Blue Shield 
MODA 
Providence
Health Net
Tricare/TriWest 
Cigna 

Not all accepted insurances are listed. Please contact your insurance company to verify if your plan is accepted at our offices. We also offer a sliding fee scale based on income and family size for those without insurance, and those with minimal insurance coverage. Our team can also help you apply for health insurance. 
Administration Offices: 681 Center St NE, Salem, OR 97301  |  Ph. 503.588.5828  F. 503.588.5852  |  Email: info@nwhumanservices.org
NOTICE: If you are a patient, please DO NOT use the contact form for appointment, medication, or other related inquiries. Our contact form is for general information only. Messages are reviewed Monday - Friday from 8:00 a.m - 5:00 p.m. 
Did something go really well or not so great? Have ideas on how we can improve our services? Download, print, and complete our Feedback Form!

Completed forms can be returned via email to info@nwhumanservices.org or by mail:
Administration Office | 681 Center St NE | Salem, OR 97301

If you need help completing a form, please call our Administration Offices at 503.588.5828.
Crisis & Information Hotline
P: 503.581.5535
    1.800.560.5535
F: 503.391.5291

Hours:
24 hours a day | 365 days a year
To protect your health information, please DO NOT use this contact form for appointment, medication, or other related inquiries. This contact form is for general information only. 

Messages are reviewed Monday - Friday from 8:00 a.m - 5:00 p.m. 

Due to coronavirus concerns, there may be a higher than usual call volume and longer wait times in our Call Center. You may also experience occasional dropped calls and busy signals. We apologize for any inconvenience and appreciate your patience while we work to expand phone line capacity. 
Select this option for program and service info, resource information, donation information or for other inquiries.
Select this option if you are a current patient and have a question about appointments, lab results, or want to get in touch with your care team.
Select this option for questions about your bill, our sliding fee program, or insurance coverage. 
Select this option if you have a question or concern about homelessness in our community. 
Select this option to let us know your suggestions and to provide feedback on our services or a recent experience you had with NWHS. 
Select this option if you have a question for our Human Resources team about current openings or reference checks. 
Select this option to find our offices & service locations, hours of operation, and phone numbers. 
General Info & Inquiries
Questions About Your Care, Referrals, Lab results or Appointments | current patients & clients
Feedback, Suggestions & Compliments
Questions About Billing & Insurance?
Contact Our Human Resources Team
Our Human Resources Team is available Monday through Friday from 8:00 a.m. to 5:00 p.m. They can be reached at 503.588.5828 or via email at HR@nwhumanservices.org.

You can contact us for information on current employment opportunities, application status updates, employment verification or reference checks. NOTE: To protect staff privacy, employment verification and reference check requests MUST include a signed authorization from the person for whom you are requesting information. No exceptions will be made.
Questions or Concerns about Homelessness? 
Please use our Outreach Request Form if you see someone experiencing homelessness who may need a respectful and compassionate intervention from our Outreach Team.  

Need help or have a question for our team? Please use the buttons below to get in touch. 
Please note that our contact form inbox is reviewed Monday through Friday, 8:00 a.m. - 5:00 p.m.
NWHS offers food, clothing, showers, medical care, and case management to obtain housing or employment services to unsheltered members of our community at both our HOAP and HOST Programs near downtown Salem. Our aim is to ensure everyone we encounter is met with respect, compassion, and dignity. 

Our city has a growing homeless population, exacerbated more recently by the wildfires and economic woes resulting from the pandemic. Seeing homelessness in our community, and sometimes in our own neighborhoods, can be overwhelming, uncomfortable, and at times challenging. The team at NWHS participates in ongoing discussions with local government, service providers, advocates, and neighborhood associations to ensure that we are part of the solution to this ever growing epidemic. 

In order to help us in these efforts, it is important that our citizens share their experiences with homelessness in our community. It is equally important that our community members consider joining with agencies like NWHS to identify and advocate with our City and State for permanent solutions to homelessness. 
Locations & Contact Info