What is Coronavirus?*
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How Does it Spread?*
What are the Symptoms?*
Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a novel coronavirus that was first identified during an investigation into an outbreak in Wuhan, China.
The virus is thought to spread mainly from person-to-person.

  •  Between people who are in close contact with one another (within about 6 feet).
  •  Through respiratory droplets produced when an infected person coughs or sneezes.

These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.
Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases.

The following symptoms may appear 2-14 days after exposure.

  •  Fever
  •  Cough
  •  Shortness of breath

What Should I do if I have Symptoms?
Links & Resources
In an attempt to stop the spread of COVID-19, please call the clinic before coming to your appointment if you have a fever, cough, or shortness of breath. 

Let our team know if you have traveled to an affected area within the last 14 days.
Northwest Human Services is closely following local, state, and national health authorities to stay up to date with information regarding COVID-19 in Marion and Polk Counties. 

At NWHS, our main priorities continue to be: 
Protecting staff who come into contact with potentially infected patients. 
Protecting at-risk patients from acquiring COVID-19 while receiving services. 
Separating those who may be positive for COVID-19 or flu while they’re onsite for testing.


We are committed to maintaining a sanitized and clean environment for our staff, patients, clients and visitors. In addition to our standard hygiene protocols, we will also provide hand sanitizing opportunities throughout all sites including our Clinics, Transitional Programs (HOAP & HOST), and Administration offices. Our leadership team is having ongoing discussions to ensure we adapt our practices as the COVID-19 situation in our area changes. 
COVID-19 | What You Should Know
The Edgewater Street entrance at the West Salem Clinic is now closed. We ask that patients enter the Clinic through the back parking lot entrance to be briefly screened for symptoms of COVID-19.  

We have a heated commercial tent set up outside the Clinic as part of this modified process. 
Our Medical, Mental Health, and Psychiatric teams are utilizing telephone and video visits when deemed appropriate.  Patients will be called daily to confirm their appointment type needed based on their symptoms, and will be checked into appointments over the phone or online. 

Dental is seeing emergency patients only at this time. No routine visits are being scheduled until further notice.

 West Salem Clinic | Important  Updates
  COVID-19 Testing & Treatment Fees at NWHS
During this public health emergency Northwest Human Services will not charge patients, insured or uninsured, for costs related to COVID-19 testing, evaluation, or treatment deemed necessary by a NWHS licensed independent provider. If you have received a NWHS bill for your co-pay or deductible related to COVID-19 testing and evaluation, please contact our billing office so we may address the issue.

Section 3202(b) of the CARES Act requires providers to publish the cash price of these services on our website. In accordance with this requirement, the cash price for these services is listed as: 

COVID-19 test performed by LabCorp: $100.00. 
Evaluation and treatment visits in person or via telehealth by NWHS range from $38.00 to $394.00 depending on level of service.

Please discuss the requirements for testing with your healthcare Provider.