HOAP, the Homeless Outreach and Advocacy Project, is a place of safety and support for adults facing homelessness and has been in operation since 1986. HOAP’s Day Center provides a hand up by giving homeless individuals the resources, support and skills they need to transition to stable and healthier lifestyles.

HOAP Day Center 
Monday through Friday | 9:00 a.m. to 2:00 p.m. 

Support Services offered:

  • Outreach & Advocacy
  • Case Management 
  • Crisis Intervention
  • Peer Support Services

We also offer Women Only hours every Monday and Thursday from 9:00 a.m. to 11:00 a.m. 

The hours of 2:00 pm to 5:00 pm are reserved for families (scheduled with advance notice. Please call 503.588.5827 to arrange a time), scheduled case management appointments, support groups, and peer support. 

HOAP’s consumer run drop-in center also offers:

  • Support Groups
  • Laundry
  • Showers
  • Lunches & other meals
  • Clothing
  • Social outings & holiday activities

HOAP operates the Healthcare for the Homeless bus three times per week picking up homeless individuals from the streets, shelters, and parks and transporting them to Northwest Human Services’ West Salem Medical and Dental Clinics. Last year, more than 500 uninsured, homeless individuals received essential medical and dental care through this service.

Please contact us if you are interested in any of our HOAP services. 


Street Address: 694 Church St NE, Salem, OR 97301 

Ph:  503.588.5827 F: 503.315.0714

Office Hours: Monday through Friday 8:30a.m. - 5:00 p.m.

Service/Drop-In Center Hours: Monday through Friday 9:00 a.m. - 2:00 p.m

Compassion is a choice to honor someone’s humanity... 

Like anything, it needs to be practiced, and in time that compassion becomes a part of who we are. 

Please join us in our efforts to help those who need it the most. Volunteer opportunities are available. We rely heavily on the assistance of volunteers to provide critical life-saving needs and services. Our volunteers assist in a variety of day-to-day operations including visitor check-in, laundry services, donation maintenance, and preparing and serving meals. 

Click HERE for more information on volunteer opportunities or HERE to learn about how your donations will impact our programs and clients. 
How You Can Help
Administration Offices: 681 Center St NE, Salem, OR 97301  |  Ph. 503.588.5828  F. 503.588.5852  |  Email: info@nwhumanservices.org
Homeless Outreach & 
Advocacy Project
What We Do:
As he interacted with the staff at HOAP he considered them to be mentors. He worked closely with Peer Support staff to plan his goals for the future and to aid in his recovery. 

During the course of his meetings with our Peer Support team, Aaron identified employment as a big piece of the puzzle for his recovery. Unfortunately, Aaron found that without an Oregon ID card, he couldn’t be hired for employment anywhere. He then started researching ways to obtain his ID in a system not set up to be easy. 

Aaron approached many agencies in the community that help with obtaining identification, but soon learned that he had to have a job before they would help with identification. Without ID, he couldn’t get a job; without a job, he couldn’t get an ID. 
 He felt defeated.  

After expressing his frustration with this process to the team at HOAP, he was told about HOAP’s Document Fund. The Document Fund was established for exactly this and similar situations (application fees for housing; birth certificates, etc). Situations that create barriers for homeless individuals making progress towards their life goals. 

Because of the Document Fund, HOAP was able to provide financial assistance to Aaron so he could get his identification. Aaron now has a renewed sense of hope in applying for jobs knowing he has the necessary tools to make it happen. 
 Client Successes | Finding Hope at HOAP
Aaron Bennett’s first experience with NWHS was seeing our Outreach team talking to homeless individuals in a park in downtown Salem. He began coming to HOAP with a person he had met who was a frequent visitor at HOAP.

HOAP makes an effort to meet one on one with each new visitor to our day center. Once a person has been welcomed, they have an opportunity to drop in to speak to a staff member whenever they feel the need. After his first visit, Aaron utilized that opportunity regularly.  
NWHS is a Fair Housing Opportunity provider. NWHS shall not discriminate against any individual based upon ethnic group identification, race, national origin, religion, age, sex, sexual orientation, gender identity or expression, veteran’s status, color, disability, housing status, educational level, economic status, social class, or linguistic preference.